Tailor-made trips reviews

“It was my first time using rough guides and it will not be my last. From the first time I connected with the team it had been great. They were easy to communicate with and patient with me helping to plan my Italy trip. Having drivers pick us up helped to take us to train stations or tours was peace of mind as we had young kids and my parents. I also got my parents to work with them as they were staying and touring in Italy longer then us. Again knowing rough guides took care of all the details was peace of mind. I definitely will work with them for future trips”

“Rough Guides connected us with the most thoughtful local trip planning in Greece. We got a very personalized recommendation with adjustments as requested, and very prompt responses. Our trip included things we never knew we wanted, but wouldn't have missed for anything! The trip went very smoothly, and the accommodations were fantastic. The personal touch was exactly what we were looking for, and the insider knowledge of the local adviser was so very helpful. Highly recommend these services!”

“This was our first booking with Insight Guides and we will be using them again! Our coordinator Tamer was super quick to get back to us. He responded to all our queries and offered alternative suggestions. He also made arrangements for video calls. He continually stayed connected while on our trip ensuring everything was going to our satisfaction. Super customer service. The ground team he coordinated for our different adventures in Peru were just as kind and professional.”

“We really enjoyed the door to door service, it made things really convenient. The quality of all the lodgings were superb. All guides and drivers exceeded expectations. Cuong Tom Cruise in Saigon was very helpful and knowledgeable explaining Historical details. Nguyen Du in Hoi A Bay again very knowledgable about the forbidden purple city and was very helpful with us by getting custom clothing made. Peter Nguyen our guide in Hanoi - Halong Bay went above and beyond by even assisting us in booking our flight as well as being knowledgeable about the history and sites toured.”

“ Just wanted to say thank you so much for organising such a fabulous trip for us to see beautiful Costa Rica with its variety of landscapes. We thoroughly enjoyed our time there and spotted some wonderful wildlife. The timing was just right too getting there just before the rainy season and it was very quiet in the hotel at Manuel Antonio and at the lodge in Bajos del Toro we were the only guests! What a fabulous place though up in the cloud forest. Thanks again and hopefully I'll be arranging my next trip through Rough Guides! We only had one small delay when our transport from the airport at Puerto Jimenez to Encanta La Vida didn't arrive but the people there were so helpful in getting us a taxi instead. Many thanks again for an unforgettable experience!”

“Our trip to Peru was organised brilliantly by Raquel and Tamer. The itinerary was perfect and the transportation and accommodation arrangements were great too. Raquel was always available for any help we needed at whatever time. She was checking in on us at regular intervals and making sure our journey was seamless. I would highly recommend Tamer and Raquel as your contacts if you are looking to visit Peru any time soon. Thanks so much both!”