Tailor-made trips reviews

Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

Total reviews: 495

Satisfaction: 4.89

Claire, UK

17/02/2025

“We had never used travel agents before this trip, and it proved a very worthwhile thing to do for travelling in a country we knew nothing about. We had organised our own stay in Marrakech but hadn't felt confident in undertaking the remainder of a packed itinerary to three other cities by ourselves. I chose to use a respected travel company (Rough Guides) and they have chosen an excellent partner agent in Morocco (Mohamed at Tilila Travel). Mohamed put together a detailed trip that followed the dates and places that I had asked for, but with added improvements. He called and suggested those small improvements and the resulting booking and payment was very smooth. Mohamed chose Tawfiq to be our driver for our 5-day trip and we had a lovely time with him. Tawfiq was very welcoming, very considerate and knowledgeable and we comfortably spent long hours driving across Morocco with him. He always took our needs into consideration, made sure we had all the necessary stops for toilets and photos, was always on time to collect us and made sure we were safely handed to guides and hotel staff at key points. He was always ready to answer our many questions about protocol, and to discuss culture, customs and life experiences. We would thoroughly recommend Rough Guides, Tilila Travel and Tawfiq to anyone else booking a holiday in Morocco.”

Diane, Canada

02/02/2025

“Tawfiq was a great ambassador for your company. His upbeat personality and his love for Morocco was infectious. We even had a wonderful lunch at his families home. He was a very safe driver and certainly knew the culture of Morocco. We really took care of us and our needs. He was also very punctual. As a group, I think Tilia could leave off the Hercules caves. It was expensive, very little information provided and little to see. Highlights were our desert experience and the city guides were well informed.”

Kevin

02/02/2025

“The guide is knowledgeable, kind and very helpful. I do wish his English would be a little better. Sometimes it’s difficult to convey to him or understand what he is trying to tell us. But otherwise he is a great guide and eventually we do communicate after repeating ourselves. The trip has been wonderful and everything we have seen has been very interesting. However a few days we were done at 12-1pm and back to the hotel to essentially do nothing. Tomorrow nothing is planned and we are just spending the entire day at the hotel. We could have shortened the trip by a couple days had we known that. But overall we have enjoyed the trip and all we have seen and the guide has been very good.”

Liz, UK

31/01/2025

“Excellent choice of locations and activities. All transfers punctual and friendly. Good communications during the holiday but took a long while to finalise the booking initially.”

Lyn, Malaysia

30/01/2025

“I never thought that I would make it to iceland with so little fuss . Èric from Iceland Offbeat was amazing in helping me plan my trip and the itinerary provided and hotels booked were all good places. All my questions were answered. I only had to study the itinerary like on a few weekend before my trip to see which are the places that we are going , and also look through the optionals to see which i really want to go to . Despite the weather, i really enjoyed my trip . He also helped me find a local photographer for my photoshoot in the Capital . Thank you for a wonderful trip .”

Michele, UK

30/01/2025

“I have just returned from two excellent weeks in Argentina arranged by Mariana of MacDermott's. I can honestly say the trip was the most enjoyable I have experienced. Everything was carefully curated in advance and my expectations were met in full. It was a complete concierge service which led to a stress-free break, despite a good amount of travelling with internal flights. The attention to detail was superb and I will most definitely be a returning customer. Gracias Mariana - una experiencia inolvidable!”