Larger cities have tourist information offices with plenty of good English materials; some can make accommodation bookings. Free city maps are handed out at most hotels and all tourist offices.
wwww.bhtourism.ba Official tourist board site.
wwww.bhmac.org Contains some useful information about landmine dangers.
wwww.sonar.ba Excellent site on all things to see and do in Sarajevo.
Internet
Wi-fi is common in Sarajevo and Mostar, and where you do find an internet café, expect to pay 1–2KM/hr.
Mail
Most post offices (pošta) are open weekdays from 9am to 5pm, and often on Saturday mornings too.
Money and banks
The currency of Bosnia-Herzegovina is the convertible mark, usually abbreviated to KM, though internationally it is BAM. Notes of 5, 10, 20, 50, 100 and 200 KM are in circulation, as are coins of 10, 20 and 50 feninga, and 1, 2 and 5 KM. Exchange rates are currently around 1.95KM to the euro, 2.28KM to the pound, and 1.50KM to the US dollar. Accommodation prices are sometimes quoted in euros, as are meals at some upmarket restaurants. In urban areas you won’t have to look too far for an ATM, and exchange offices (menjačnica) are plentiful in places used to tourists. Banks are usually open weekdays from 9am to 4pm, and often on Saturday mornings too. Credit/debit cards are accepted in most hotels, restaurants and shops.